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Business Operating System (CRM)
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Simplify Intricate Business Processes, Foster Strong Customer Relationships, and Achieve Scalable Growth
Immerse yourself in the extensive and diverse Zoho ecosystem, which offers all the necessary professional services, infrastructure, support, and security that are essential for a large business. Simplify intricate business processes, foster strong customer relationships, and achieve scalable growth.
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Sales
Sell across channels through CRM, email, and social media. Access everything on mobile devices and do your business on the go. Define your sales process; use business intelligence for convenience; create quotes, estimates, sales orders, and invoices with ease, and enable digital signatures.
Marketing
Get access to a website builder, A/B testing software, visual analytics, email marketing, custom website forms, surveys, live chat, live online events, marketing automation, office suite, team messaging, and project management software.
Support
Enhance your support operations through email, phone, social media, live chat, self-service portals, remote assistance, process automation, business intelligence, customer happiness, artificial intelligence, CRM, and team communication channels.
HR
Our HR-based apps allow you to fill job openings, do resume parsing, conduct interviews, send offer letters, onboard new employees, create company-wide policies, track in and out times, and manage time off. Create a collaborative office culture with a cloud office suite and an internal social network. Create a great employee experience!
Finance
Get access to financial reporting tools, connect your bank account, track assets and liabilities, create estimates and invoices, and collect payments. Track payables and expenses, manage purchase orders, track mileage of employees through geo-tracking, manage expenses, allow time tracking for project-based employees, and manage recurring subscriptions.
Operations
Manage orders, perform multichannel selling, manage warehouses, and access project-based billing with operation apps. Enjoy resource utilization, project management in agile, waterfall, and task boards. Give your customers access to a client portal, online store, and subscription-wise billing. Create custom apps, too.
Why Choose Zoho CRM
Custom fit the perfect solution
Every business is unique, which means that every system should be tailored to its specific needs. Manage your business and access your data in the way that suits you best.
Create a personal customer experience
Gaining and retaining loyal customers requires dedication, perseverance, and meticulousness. Foster customer loyalty by continuously refining their experience at every stage.
Automate routine tasks to take on higher value work
Instead of attempting to assign tasks to others, consider automating them instead. Automate your sales and billing processes in order to prioritize customer satisfaction, rather than worrying about payment methods.
Make your business stronger and more flexible
In order to effectively handle significant events, your business should be prepared to take action. Maintain productivity, company values, and customer satisfaction by implementing remote work.
