Unilakes makes it easy to chat with and respond to customers wherever they are: on your website via Facebook Messenger, WhatsApp, SMS, or Email. Our solutions include the Chatbot that automates repetitive tasks like scheduling appointments and sending appointment confirmations. We can integrate your web forms so that each time a customer fills out a form on your website, they’ll be greeted by a live agent via one of our messaging tools. It’s easy to set up and use in your business or organization today.
Live Chat and Chatbots
Use Live Chat & Chatbots Across the Customer Journey
Whether you’re an e-commerce store, a local business or an agent managing leads for your clients, we’ve the platform to connect with people.
Convert Website Visitors into Paying Customers, & Resolve Customer Queries with Custom Bots
AI Based Automation
Our AI Chatbots come with Live Chat and are available on Messenger, WhatsApp, SMS, Email, and your website. Use AI Chatbots to capture leads, increase sales, automate marketing, support customers and much more. Different chatbot solutions for different industries – we’ve got them all. With intelligent automation, AI-powered messenger bots can schedule appointments or answer basic questions.
The Easiest Way to Engage with Customer
Live Chat and Chatbot is the easiest way to engage with customers from everywhere. It’s like having someone available at all times, except without the hassle of hiring an actual employee. Just let us know what type of support your business needs and we’ll set up a custom chat solution for you in no time. Besides that, Live Chat helps you track the number of chats your agents have completed each day, week, or month to help measure performance and detect areas for improvement.
Omni Channel Engagement
Messenger, Email, WhatsApp, SMS, or Live Chat? Choose the channel your customers use the most and start the conversation. Unilakes’ Live Chat is a great way to capture leads and save sales at every stage of the funnel.
Seamless Transfer From Bot To Real Person
Our AI based Chatbot is a cloud based software which can connect with your website visitors and provides them information on your products or services. After connecting with the Chatbot, if the visitor asks for a proper person, the chatbot will communicate with the sales team and schedule an appointment according to the customer's demand. When a human agent is available, the chatbot automatically calls the agent.
